Dhanush K Bzf

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Verified Reviewer
| map-marker Karur, Tamil Nadu

Subscribe again my gmail

I have unfortunately unsubscribe the noreply@***.com from brutal age game I need to subscribe it again please help me out ( this is the mail need to add it back dk967779@***.com)
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Scott P Cao

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I want full refund

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Tap4fun - I want full refund
Tap4fun - I want full refund - Image 2
Tap4fun - I want full refund - Image 3
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For the 13th time texting this, this is a pay to play game. They advertise free to play game, but that means free to be beat up and loose. ie, get raped. Opponents chosen aren't fair and are slanted toward priducers home country players, definitely not USA. It's an addictive game meant only for millionaires. If you don't spend, there is no chance to compete, let alone win. Totally unfair and I considerate it a scam. Marchups are obvious biased, especially to members of home country. Also, prices for game play are not equal in all countries. There is favoritism. I want a refund.
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Loss:
$15000
Pros:
  • Addictive
Cons:
  • Extremely expensive and can never fully win

Preferred solution: Full refund

User's recommendation: DON'T play. Addictive game only meant for millionaires and those that like to loose all the time.

Scott P Cao

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To get refund.

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Tap4fun - To get refund.
Tap4fun - To get refund. - Image 2
Tap4fun - To get refund. - Image 3
Tap4fun - To get refund. - Image 4
$15,000 + plus spent on a game that wasn't fair in match-up fights and only way to try to compete in an addictive game was spend money. I have since quit game but can't find how to get refund
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Loss:
$15000
Pros:
  • Addictive
Cons:
  • Extremely expensive and can never fully win

Preferred solution: Full refund

User's recommendation: don't play. will frustrate you. they always line you up with bigger opponents you can't beat, unless you can out spend them.... then it may be possible

Decan E

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| map-marker Braila, Braila

The game Galaxy Legend didn't work

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I have tried several times to play Galaxy Legend for 3 days and it does not enter the game, I have tried all platforms until the last one which is now BlueStack and I have reached the end of my patience, I like it a lot and you only admire the game Galaxy Legend, please upload and play if it works for you, the game crashes anywhere... And I don't like to carry mobile phones, mobile phones annoy me and I can't stand them, I hate them...
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User's recommendation: It would be nice and good IF there was also a site on Steam or directly on Google to play directly without loading your RAM memory, there are still many with weak PCs, that's my opinion

Anonymous
map-marker Paris, Ile-De-France

Demande de remboursement

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Bonjour,

Je reviens une deuxième fois vers Tape4fun car cest le seul e-mail de service après vente quils possèdent.

Je vais également leur réexpliquer mon problème.

Le lundi 11/12/2023 je reçois un appel de mon conseiller bancaire qui minforme que mon compte bancaire affiche un découvert de 500 euros alors quil y a un mois mon compte était créditeur de 4000 euros.

Je demande donc à ma banque dessayer de faire le nécessaire et dannuler les payements en vue de me faire rembourser, infructueux.

Je fais mon enquête et mon fils de 7 ans mavoue avoir fais des achats à répétition sur un jeu mobile, je fais donc le tour de mes applications et de mon compte Apple et je trouve pas moins de 160 achats environ pour votre jeu.

Jai donc décidé de me connecter sur ce jeu afin de prendre contact avec le service client en jeu pour demander une annulation et un remboursement de tout ses achats effectués contre mon grés et par un enfant de 7 ans jai reçu un refus de votre pars avec une excuse à dormir debout.

Jai donc décidé de contacter Apple pour annuler tout ses achats, Apple ma répondu quil était impossible pour eux de me rembourser vu que le commerçant (vous) avait déjà reçu largent.

Un collègue de Tape4fun mavait expliqué quil était impossible pour eux de rembourser parce que sois disant le personnage ou je ne sais pas trop quoi avait trop de puissance, enfin bref, un baratin de geek que je nai pas trop compris.

Jai donc décidé daller au plus simple et de supprimer tout le contenu concernant ce jeu ainsi que le jeu de mon téléphone.

Donc, je leur redemande une deuxième fois de lancé une procédure de remboursement car je ne suis pas à lorigine de ses payements et cette situation me met dans lincapacité de payer mes factures !

Cordialement,

P.

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ADARSH G Hxj

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Refund

Tap4fun - Refund
This is MANDALORIAN Commander Id 1884**** from server 189. I want refund of my payment, you can block my account but i need my money back. I have spent a total of $632 in this game give me my money back i want a refund. Regards, Mandalorian
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Preferred solution: Full refund

Valentin C Thy

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Demande de renseignement

Tap4fun - Demande de renseignement
Je joue a age of apes depuis quelques et jai remarqué qu'il manquait un mode de jeux celui qui consiste a attraper des bananes pour faire grandir le singe afin de battre les autres singes une image d'illustration est visible lorsqu'on se rend sur google play pouvez-vous me dire comment acceder a cette partie du jeux Merci
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Preferred solution: Réponse à ma question

Gary Richard C

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Verified Buyer
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The product is fun to play and have enjoyed playing but customer service is lacking. Lost my account to the game and in 11 days they have done nothing to help me get my account back.

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Tap4fun - The product is fun to play and have enjoyed playing but customer service is lacking....
Tap4fun - The product is fun to play and have enjoyed playing but customer service is... - Image 2
I fell on my tablet and broke it into two pieces.It is beyond repair. Old Android tablet. Since I had an iPhone, I replaced broken tablet with a new iPad. Problem is Android & iOS are not compatible. Had to create a new KOW account to be able to contact customer service, but they keep asking for same info that would be no problem with an Android device but cant be gotten with an iOS device.
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Loss:
$3500
Pros:
  • Gameplay is fun
Cons:
  • Customer service

Preferred solution: My account back.

User's recommendation: Game is fun but expensive but don’t expect much from customer service. If you want good service find another game.

Dorie Zka
map-marker Seattle, Washington

After 8 years and alot of money I cannot het help..

Updated by user Aug 21, 2023

Never again! They stole from me, no second chance.

Original review Jul 27, 2023
Originally I had 3 accounts, 1 level 10, one level 9 and 1 level 5, they would not help me get 2 of my accounts back after their mistakes. They state "in order to get your accounts back, you have to give them alot of personal information, like biometrics, im done with their commie games, Dont waste your time or $$$
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User's recommendation: Zero recommendations for this company.

Aleksandr A Hdk

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Проблема с учетной записью

Tap4fun - Проблема с учетной записью
Hello, dear managers. I have been a Russian moderator in VKontakte for a long time, more than 1 year ago my account was hacked, and now they refuse to return it to me! I spent a lot of money in it, also for 1.5 years, I received a moderator salary there, in the form of game values, currently someone is using it all. PLEASE HELP ME! I will provide all screenshots and receipts!
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Loss:
$2400

Preferred solution: Здравствуйте, дорогие менеджеры. Я долгое время был российским модератором в ВКонтакте, более 1 года назад мой аккаунт был взломан, и теперь они отказываются вернуть его мне!

Ricky S Yoi

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Refund

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My problem is my private information was able to be recieved and used against me. As such i would like to be refunded and account closed.
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Loss:
$4500
Pros:
  • Games are fun
Cons:
  • Dont protect your data

Preferred solution: Full refund

User's recommendation: They won't protect your data

Jason W Uoa

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Verified Buyer
| map-marker Dudley, England

Refuse to replace withers game destroyed

Tap4fun - Refuse to replace withers game destroyed
Tap4fun - Refuse to replace withers game destroyed - Image 2

Overall I do enjoy kiss of war. However when theres a glitch in there program they go out of their way to admit its there fault, and do absolutely nothing to fix the issue.

I was fighting in the mercenary fight I had 2 bases and kept freezing the only to correct it was to shut my phone off and turn it on. It wouldnt be a big deal but it continued to do so every 5-10 mins or when I would try an select an item. Once my weakness was noticed. They would attack while I was frozen and I could do nothing but watch them destroy, steal, and zero my bases.

I went from nearly 500+ million resources not far from lvl up to HQ26 and researching defense 2 lvl.9 to zero and 1.7million troops to just over 200,000 with out resources or gold I cant make repairs so even the my buildings are decent Im at a stalemate for a very long time. Other commanders are reporting bugs in the mercenary event as well. I had no choice but to return to my zone and its funny no more glitches.

However I believe tap4fun and kiss of war should correct the problem. Its not like I dedicated 100s of dollars and nearly a year of my time to get where I was.

-Red Reaper/Red Reaper2

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Loss:
$750
Pros:
  • There games are a good way to socialize and keep busy
Cons:
  • Lots of glitches and they refuse to right there wrongs
  • And thera wrong often

Preferred solution: An apology, My items replaced and extra compt

User's recommendation: Avoid them unless you have disposable money

Aleksandr A Ubz

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Verified Buyer

Technical support does not want to work

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*** Haoji, or some other leader, help me figure out my problem, I played Kiss of war for 3 years, spent a lot of money, and a security officer gave my account to a mosheinnik, although I provided all the checks for more than $ 3,000, I was also a Russian community moderator games in VKontakte, I received game values from developers, and now someone is using it all! And those support, refuses to help me. I will have to contact the Chinese Embassy to make a further complaint to the competent authorities. Please give me an official reply to my email sania.sad4ikov@***.ru
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Loss:
$3000

Preferred solution: Back to your gaming account

Louai G Fff

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Verified Reviewer
| map-marker Jojutla, Morelos

Kiss of war issue

Tap4fun - Kiss of war issue
Hello, i downloaded the game from lebanese store on iphones, but then i changed the country of my store to USA, the game is still working but i cant use itunes credit on the game version downloaded from other than american store, so i deleted the game and i am downloading it from the american store, will that work? Because i tried it before and it didnt so i want to know what to do and if its possible to use the same account no matter on which version of kiss of war, arabic or american, thanks
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Cons:
  • Take a long time to reply and fix issues

Preferred solution: Fix my game issue

Csaba K Nay

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Verified Reviewer
| map-marker Wiener Neudorf, Lower Austria

Brutal Age Login fail

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My Name is Odowakar 84% on Server 353 ,i cant Log in ,Help me please,i have invested alot of Money ,cant Join Game or contact the Support because of them
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Loss:
$10000

Preferred solution: Apology

Mike M Gvp

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Verified Reviewer

Can't add card

Doesn't speak English, I need help can someone please call me, I need someone who speaks English. 847 951 **** please help
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Preferred solution: Can't add card

About

Summary

Tap4fun is an IT company that specializes in creating video games and different software products. The company was founded in 2008 and its corporate office is located in Paris, France. Tap4fun has resident offices across the Europe and United States. The company provides a large number of products such as Galaxy Legend, Spartan Wars, Galaxy Empire, Island Empire, and King’s Empire. Aside from that the company has recently released a mobile application for Android and IOS. Tap4fun works with numerous big companies such as Apple, Google, Sony and others.

Tap4fun reviews and complaints

Tap4fun is ranked 243 out of 1282 in Games and Movies category

Area Served

Worldwide

Payment Methods

VISA

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